The Omnibus Directive in Online- Trade: Why You Should Be Worried!

Hello to all our readers out there! Today, we're diving into something super important that might shake up the world of online shopping. It's called the Omnibus Directive, and if you're an online seller, you better sit down and read carefully. This new law might just change the game for you – and not in a good way if you don't follow it. So, let's get started and explore why you should be really worried about the Omnibus Directive!

Hello to all our readers out there! Today, we’re diving into something super important that might shake up the world of online shopping. It’s called the Omnibus Directive, and if you’re an online seller, you better sit down and read carefully. This new law might just change the game for you – and not in a good way if you don’t follow it. So, let’s get started and explore why you should be really worried about the Omnibus Directive!

In today’s dynamic digital landscape, online shopping has become an integral part of our daily lives. The Omnibus Directive, also known as the European Pricing Indication Directive, is of growing significance as it aims to ensure transparent pricing and prevent deceptive advertising in the online marketplace. This legislation primarily impacts online shops that sell their goods within and to Europe while offering discounts for marketing purposes. It is worth noting that the majority of online shops offer such discounts in today’s competitive environment. Compliance with this directive is essential for businesses operating within the European Economic Area (EEA) to avoid legal actions, such as warnings and lawsuits, and the severe consequences of non-compliance.

Business owners may experience distress and anxiety when confronted with the potential repercussions of not adhering to the Omnibus Directive. Heavy fines, amounting to at least 4% of yearly revenue or a minimum of 2 million euros, can create substantial financial burdens.
This blog post will explore the increasing importance of the Omnibus Directive, its advantages for shoppers, and how both retailers and consumers can work together to ensure compliance and maintain trust in the online marketplace. The writing style is designed to be easily understandable for individuals with varying levels of English proficiency.

A Simple Example:

Imagine a company called Company A. It makes 50 million euros every year and earns a profit of 10% (5 million euros). If this company does not follow the Omnibus Directive, it could face a fine. The fine would be 4% of its annual revenue, which is 2 million euros (50 million * 0.04).

This fine is a big deal because it must be paid from the company’s profit. In this example, the 2 million euro fine takes away 40% of the company’s yearly profit (2 million / 5 million). This could hurt the company’s money situation, future plans, and investments.

If a company’s revenue information is not known, the minimum fine of 2 million euros still applies. For a smaller company with less money and profit, this fine could be even more harmful. It could take away all their profit or even cause a loss.

In the end, these fines are a big deal because they are based on revenue but must be paid from profit. The examples show the possible effects on a company’s money situation and growth, highlighting the importance of following the Omnibus Directive.

The Importance of the Omnibus Directive

Online shops need to follow the Omnibus Directive, also known as the European Pricing Indication Directive. This law is becoming more important every day. When online shops follow this law, they can avoid big problems and keep their good reputation.

Shopping online can be confusing, with prices always changing. People want to know that online shops follow the rules. 

The Omnibus Directive brings strict regulations and hefty fines for non-compliant businesses. Online sellers who do not act accordingly may face severe financial consequences that could jeopardize their business operations. 

Many online shops don’t follow the law now, so customers often win in court. That’s why it’s important for online shops to follow the Omnibus Directive. By doing this, they can keep their customers happy and avoid legal problems.

Let’s take a closer look at the possible fines and their impact on a company.

The Cronum: Price Changes app assists you in adhering to the Omnibus Directive by showing price changes for the products you sell, ensuring clear pricing. It’s special because it has lots of design choices, works well with many products, and can use different languages.

Benefits for Shoppers

For shoppers, the Omnibus Directive offers several benefits:

  1. Clear prices: Shoppers can make better decisions because they can see the real prices.
  2. No misleading ads: The law stops shops from using tricks like fake price reductions and high reference prices.
  3. Trust in online shopping: When shops follow the law, people can trust them more.

How Shoppers Can Help

Shoppers play an important role in making sure online shops follow the Omnibus Directive. By knowing their rights and the law, they can:

  1. Make sure online shops show clear prices
  2. Report shops that don’t follow the law or use misleading ads
  3. Support shops that follow the law by shopping with them

Understanding Fines for Violating the Omnibus Directive in Europe

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In this section, we’ll simplify how European countries determine fines for businesses that don’t adhere to pricing rules. These rules are part of the Omnibus Directive, which is the same as the European Pricing Indication Directive. The fines must be effective enough to ensure businesses take the directive seriously.

When deciding the amount of a fine, countries need to consider several factors:

  • The severity of the violation and its duration.
  • The actions taken by the business to fix the issue and assist customers.
  • The business’s history of rule violations.
  • The profit or savings gained by the business from the violation, if known.
  • Previous fines for similar violations in other countries, if known.
  • Any other factors that may worsen or mitigate the violation.

In some cases, businesses might violate rules from both the Omnibus Directive and the Unfair Commercial Practices Directive (UCPD). If this occurs, they could face even larger fines. The maximum fine is 4% of the business’s annual revenue in the country. If the country is unaware of the business’s revenue, they can impose a fine of at least 2 million euros.

The primary objective of these fines is to emphasize the importance of following the Omnibus Directive, ensuring that businesses comply with the rules and treat customers fairly.Tips for Retailers to Follow the Rules

Complying with the Omnibus Directive: Guidelines for Online Retailers

To adhere to the Omnibus Directive, online retailers should: 

  • Display the lowest price for a product within the last 30 days or longer when announcing a price reduction. 
  • Indicate the lowest price for each product within the last 30 days or longer at the point of sale when announcing a general price reduction, such as “20% off everything.” 
  • Remember that the directive doesn’t apply to non-promotional price reductions like price adjustments or personalized discounts.

Rules Regarding Sales and Discounts

Article 6a of the Omnibus Directive aims to ensure businesses provide honest information about price reductions. This means they must not exaggerate discounts or deceive customers with misleading “before” prices. These rules help customers understand their actual savings.

Who Must Follow These Rules?

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The rules apply to businesses selling physical goods but not services or digital content. It is irrelevant whether they sell in stores or online, or if they are based inside or outside Europe. If they sell to customers in Europe, they must comply with these rules.

No hidden charges, no unpleasant surprises – Experience Cronum with a 7-day free trial! Discover Cronum: Price Changes’ benefits without any concealed fees or unforeseen issues. Test our app for a full 7 days at no cost, and watch your store soar. If it doesn’t suit you, you won’t pay a dime. Don’t hesitate – start your free, risk-free trial by clicking here today!

Announcing Discounts: What Businesses Need to Do

When businesses offer sales or discounts, they must follow these rules:

  • They must inform customers of the previous price before the discount. 
  • The old price must be the lowest price charged for at least 30 days before the sale. 
  • Countries may have different rules for perishable or rapidly expiring items. 
  • For new products available for less than 30 days, countries can opt for shorter timeframes. 
  • If a store has multiple discounts occurring simultaneously, they can use the price before any discount as the old price.

What the rules don’t cover:

  • Adjusting prices without announcing a discount.
  • Offers providing long-term benefits.
  • Exclusive discounts for specific customers.
  • Statements like “best prices” or “lowest prices” without specifying particular discounts.
  • Comparing prices with other businesses or bundled deals.
  • Incremental price reductions.

“Incremental discounts” motivate customers to purchase more items or make repeated purchases by gradually increasing the discount as they buy more items or over time.

Who isn’t required to follow these rules:

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  • Websites that assist businesses in selling their products or display prices from other vendors.
  • “Cash-back” promotions where a different company pledges to refund part of the cost to the customer.

What is permitted and restricted with discounts:

  • General discounts like “20% off everything today” are allowed. The original price should be displayed where the item is being sold.
  • The rules are applicable to discounts accessible to numerous customers, such as promotional codes or loyalty schemes.
  • The rules don’t apply to merchants’ loyalty programs that grant points for future purchases.
  • The rules don’t apply to genuinely personalized discounts, like a “20% off” coupon provided after a purchase.

Additional crucial information:

The Unfair Commercial Practices Directive (UCPD) also addresses other facets of price reductions, such as misleading information about pricing advantages. Businesses are allowed to compare their prices to competitors or the manufacturer’s suggested price, which is regulated by the UCPD.

Black Friday “Discount” Tactics Under Scrutiny

Did you know that in some cases, products were cheaper at the beginning of November than on Black Friday? Dealavo’s analysis found this to be true for 47% of toys! With the Omnibus Directive, retailers must now use the lowest price from the last 30 days for a product to calculate discounts. This will prevent customer deception and promote transparency. Both consumers and sellers can benefit from these protective measures.

Key points:

  • Retailers must use the lowest price from the last 30 days for calculating discounts.
  • Increased transparency and fair competition for online retailers.

Authentic Customer Reviews are Essential

As a retailer, you must ensure that product reviews on your website come from customers who have actually used or purchased the product. Fake reviews and paid testimonials are no longer allowed, so you must guarantee the authenticity of your reviews.

Key points:

  • Reviews must come from genuine customers.
  • Fake reviews and paid testimonials are prohibited.

New Information Obligations for Sellers

Sellers must now indicate whether they are a business or private individual on sales platforms. This is important because EU regulations do not apply to private individuals, and customers need to be aware of this fact.

Key points:

  • Sellers must disclose their status as a business or private individual.
  • Customers must be informed of the seller’s status before making a purchase.


Is the Omnibus Directive a breath of fresh air for European commerce? Time will tell, but the changes have the potential to make online retail more transparent and trustworthy. 

The Omnibus Directive is crucial for both online retailers and customers. Businesses must prioritize compliance with the directive to prevent penalties and maintain consumer trust. By understanding the directive’s benefits for shoppers and collaborating to ensure adherence, retailers and customers can promote a more transparent and reliable online shopping experience.


The Cronum: Price Changes app supports large and professional Shopify stores in complying with the European Pricing Indication Directive and the Omnibus Directive. By using this app, you can safeguard your store from hefty fines, up to 4% of your annual revenue, while increasing sales! The app stands out because it’s self-installing, offers multiple language options, customizable appearance, and works quickly, even for stores with a vast inventory. It surpasses other apps, and you don’t need technical expertise or a programmer to use it.

Impressive Features:
  • No programmer required: The app installs itself in under 5 minutes
  • Exciting design choices: Customize the app’s appearance to your liking
  • Tracks price changes for all items in your store
  • Multiple languages: Customers can shop in their preferred language
  • Exceptional speed: Works well for stores with a large number of products

Additionally, you get a 7-day free trial to see if it’s a good fit. So, for the cost of shipping just one package, you can protect your store from fines up to 2 million Euros! Why wait any longer?

Legal Advice and Accuracy of Information

Please be aware that Cronum UG does not provide legal advice or engage in the practice of law. The information and content provided on our website, blog, or any other communication channel are for informational purposes only and should not be considered as legal advice.

Cronum UG makes every effort to ensure the accuracy and reliability of the information provided. However, we cannot guarantee the accuracy, completeness, or suitability of the information for any specific purpose. As a result, Cronum UG disclaims any liability or responsibility for any errors, omissions, or inaccuracies in the information provided.

We strongly recommend consulting with a qualified legal professional before making any decisions or taking any actions based on the information provided by Cronum UG. By using our website, blog, or any other communication channel, you acknowledge and agree that you are solely responsible for your actions and decisions, and that Cronum UG shall not be held liable for any losses, damages, or consequences arising from the use of, or reliance upon, the information provided.

Hello to all our readers out there! Today, we're diving into something super important that might shake up the world of online shopping. It's called the Omnibus Directive, and if you're an online seller, you better sit down and read carefully. This new law might just change the game for you – and not in a good way if you don't follow it. So, let's get started and explore why you should be really worried about the Omnibus Directive!
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